Please call 740.522.8477 or 1.877.593.6330 (toll free).
You will meet with one of our clinical staff that will gather information. This information will help identify needs to determine if we are the appropriate organization to help you. You will also meet with one of our support staff who will gather financial information from you to help determine how much your service will cost and how they will be paid for. The entire process typically lasts between one and one half hours.
Our hours vary based on the type of service and location. Typically our offices are open Monday – Friday 8:00 a.m. – 5:00 p.m. Please call 740.522.8477 or 1.877.593.6330 (toll free) for specific details.
In most cases, yes. We have staff participating in multiple insurance panels. At your initial appointment we will contact your insurance company to obtain a pre-authorization for services. We will communicate with you throughout the process to ensure you understand your insurance benefits.
At your initial appointment a support staff member will assist you to develop a clear understanding of how your services will be paid. Often times we are able to adjust the cost based on a sliding scale that takes family income and number of individuals into consideration. You will be asked to complete financial paperwork which will help us determine the amount of co-pay you will be responsible for.
Clients have the right to be free from sexual abuse and sexual harassment and to be free from retaliation for reporting such incidents, and BHP has a zero tolerance policy. Staff will accept reports of sexual abuse or sexual harassment made verbally, in writing, anonymously, and from third parties and shall promptly document any verbal reports. If you feel that you are being sexually abused or sexually harassed or believe that someone else is being sexually abused or sexually harassed you can report it to our PREA Coordinator, Lisa Pertee, in person at 77 Granville Street, by phone 740.788.3421, toll free at 1.877.593.6330, or email email@example.com. You also have the option of reporting anonymously outside the organization to Mental Health & Recovery for Licking and Knox Counties, 1435-B W. Main Street, Newark, Ohio 43055, 740.522.1234 or toll free at 1.866.559.6650.